Navigating Account Settings on dragon999
To access Account Settings on dragon999, log into your account and look for the menu icon or profile button (usually located in the top-right corner on desktop or in the hamburger menu on mobile). Click "Account Settings" or "Profile Settings" to open the main settings page. The Account Settings dashboard on dragon999 is organized into five main tabs: Personal InfoVerification & DocumentsPayment MethodsLoyalty & Tier Statusand Referrals & Promotions
Each tab displays relevant information and allows you to update settings without interrupting your play. For example, you may add a new payment method in the Payment Methods tab while leaving your Personal Info unchanged. Changes save immediately and take effect within minutes. If you ever need to revert a change—such as removing a linked payment account—you can do so directly from the same tab without contacting support.
Personal Info tab
Your Personal Info section on dragon999 displays the email address and username associated with your account. Here you may update your display name (the name other members see if you play at tables with chat), your preferred language, and your timezone. Timezone selection is important: when you set your timezone to Jakarta, Surabaya, Bandung, Medan, or Semarang time, all timestamps throughout dragon999—including cashback credits, withdrawal confirmations, and promotional deadlines—display in your local timezone. This prevents confusion when tracking when your weekly cashback is credited on Monday mornings or when tournament entry windows close.
You cannot change your email address or username directly from Personal Info; those identifiers are permanent and linked to your account security. If you need to update either, contact our support team via live chat or email—they will verify your identity before making changes. Your phone number is optional but recommended; it enables account recovery if you forget your password and provides an extra security layer if you enable two-factor authentication.

Identity verification on dragon999
The Verification & Documents tab on dragon999 is where you complete KYC (Know Your Customer) checks. Verification is mandatory before you may deposit funds or withdraw winnings. To start verification, click "Begin Verification" in the Verification & Documents tab and follow the prompts. You will be asked to upload two documents: a government-issued ID (such as a passport or national identity card) and proof of address (a utility bill, bank statement, or rental agreement dated within the last three months).
Our verification team on dragon999 reviews documents within one business day. Your ID photo must be clear, show your full face, and match the name on your Account Settings profile. Your proof of address must show your name and current residence clearly. Once verified, a green checkmark appears next to "Verification Status" in your Account Settings, and you gain immediate access to deposit and withdrawal features. If verification is rejected—for example, if the ID photo is blurry or the address document is outdated—the platform displays a specific reason, and you may resubmit corrected documents.
Payment Methods configuration on dragon999
Once verified, the Payment Methods tab on dragon999 allows you to link multiple payment accounts. You may add e-wallets (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and traditional bank transfers (mobile banking, local payment, online payment, e-wallet). To add a payment method, click "Add Payment Account," select the payment type, and follow the linking process. For e-wallets, you typically confirm your phone number and authorize the connection. For bank transfers, you provide your account number and bank name; the system may verify with a test deposit and withdrawal to confirm the account is yours.
You may link up to five payment accounts across different types. This flexibility is useful if your primary account is temporarily unavailable or if you prefer different methods for deposits versus withdrawals. For example, you might deposit via mobile banking but withdraw to your local payment account. Payment Methods on dragon999 also displays your transaction history—every deposit and withdrawal linked to each account, with dates and amounts. This history helps you track spending and verify that all transactions are yours.



Loyalty & Tier Status tracking on dragon999
The Loyalty & Tier Status tab on dragon999 displays your current tier rank (Bronze, Silver, Gold, Platinum, or VIP) and your progress toward the next level. Your tier is determined by cumulative wagers across all dragon999 games—sportsbook (Liga 1, Piala AFF, Piala Indonesia markets), live-dealer tables, slots, and esports. Each tier unlocks progressively higher weekly cashback rates. For example, Bronze members might receive a low cashback percentage, while VIP members receive a substantially higher rate on identical wagers.
The tab shows how many additional wagers you need to reach the next tier threshold. It also displays your lifetime tier badges—if you have previously achieved VIP status, a badge marks that achievement. When you advance to a new tier, the change is reflected immediately in your Loyalty & Tier Status tab. Your cashback rate also updates at the start of the next Monday, so if you advance to a higher tier mid-week, your next Monday's cashback will reflect your new tier rate. This transparency helps you plan your monthly engagement and understand how your tier affects your rewards.
Referral codes and referral tracking on dragon999
The Referrals & Promotions tab on dragon999 displays your unique referral code—a short alphanumeric string that identifies you as the referring member. When friends use your referral code to sign up, dragon999 tracks their account creation and links it to your referral. Once your referral completes account verification and places their first deposit, you both become eligible for a referral bonus. The bonus is credited to your account automatically; you may then withdraw it or use it to wager across dragon999 games.
Your referral history is logged in this tab with each referral's status: pending verification, verified but no deposit yet, eligible for bonus, or bonus credited. You can see how many active referrals you have accumulated and your total referral bonuses earned. Some seasonal promotions on dragon999—particularly during Idul Fitri, Imlek, and Nyepi holidays—offer referral multipliers, meaning you earn extra bonuses for each new referral during that period. The Referrals & Promotions tab announces these promotions and displays the dates they are active.
Key Account Settings features on dragon999
- Personal Info: update display name, language, and timezone settings
- Verification & Documents: upload ID and proof of address for KYC clearance
- Payment Methods: link up to five payment accounts (e-wallets and banks)
- Loyalty & Tier Status: track tier rank, wager progress, and cashback rates
- Referrals & Promotions: manage referral code and view bonus history
Security and account recovery on dragon999
Account Settings on dragon999 also includes security controls. You may change your password directly from the Security section. We recommend updating your password every three to six months and using a combination of uppercase, lowercase, numbers, and symbols for maximum strength. You may also enable two-factor authentication (2FA), which requires a verification code from your phone each time you log in. This adds significant protection against unauthorized access.
If you forget your password, visit the login page on dragon999 and click "Forgot Password?" You will be asked to verify your identity—typically by providing your email address and confirming details from your Account Settings (such as your registered phone number or the last four digits of your linked payment account). Once verified, you receive a password reset link via email. If you cannot complete the recovery process, our support team in English is available via live chat or email to assist—they may require you to answer security questions or provide documentation to confirm your identity before resetting your password.
